Operators who take
the building personally.
We run buildings for owners, asset managers and the property managers alongside them. That work is done by operators — so we hire them carefully, tell them exactly what the job is, and back them with a partner network and a published standard.
Why the scope of work is published
Most operator jobs are described in a paragraph and discovered on the first shift. Ours are not. Every role below lists the actual responsibilities, the certifications that matter, and the conditions you will work in — before you apply.
That is the same standard we hold ourselves to with clients. A scope you can read is a scope you can be held to, and it works in both directions.
Current opportunities
Four operator roles.
All full-time and permanent, across assigned commercial and institutional properties in the Greater Toronto Area. Click any role below to read the full scope of work, requirements and how to apply.
4 roles open — last updated 20 August 2026
Senior Building Operator
The Senior Building Operator supports the Facilities Manager by performing senior-level building operations, preventive maintenance, troubleshooting, building service and contractor coordination for assigned commercial properties. The role provides hands-on technical support to the operations team, helps optimize BAS and mechanical system performance, and supports safe, reliable and efficient building operations in accordance with Capital Gate Realty Group standards.
Responsibilities
01
Deliver Excellent Service to Tenants
- Respond to tenant work orders, comfort concerns, operational inquiries and service escalations in a timely and professional manner.
- Investigate recurring comfort, equipment or service issues; document findings and recommend practical corrective actions to the Facilities Manager and Clients Team.
- Assist with tenant move-ins, move-outs, access coordination, shutdown notices, event support and building communications as assigned.
- Maintain a helpful, cooperative and non-disruptive approach when working in tenant spaces.
02
Maintain Quality Building Premises
- Perform senior-level daily inspections of building systems, common areas, mechanical rooms, roofs, exterior areas and tenant-impacting equipment.
- Operate, monitor and adjust BAS, HVAC, chillers, boilers, pumps, air-handling equipment, plumbing, electrical, elevators, life-safety and other base building systems.
- Complete preventive maintenance, water treatment checks, equipment testing, filter changes, minor repairs, seasonal start-up/shutdown tasks and related logbook entries.
- Identify operating inefficiencies, recurring deficiencies, repair priorities and capital repair needs; advise the Facilities Manager and Clients Team with recommended action.
- Maintain standards for mechanical rooms, maintenance areas, tools, supplies, critical spares and operating documentation.
03
Perform Advanced Troubleshooting and System Optimization
- Use BAS alarms, trend logs, equipment readings, drawings, schematics and service reports to troubleshoot building system issues.
- Support system optimization through schedule review, setpoint review, equipment sequencing, utility trend review and tenant comfort analysis.
- Complete repairs and adjustments within training, site authorization and applicable regulatory requirements; escalate specialized or regulated work as needed.
- Maintain clear work order notes, deficiency tracking, operating logs and follow-up documentation in CMMS or site systems.
04
Support Safe and Compliant Operations
- Follow applicable occupational health and safety requirements, WHMIS, lockout/tagout, electrical safety, contractor safety and Capital Gate Realty Group policies.
- Respond to leaks, outages, alarms, equipment failures, weather events and other emergencies; make safe, complete first response tasks and escalate as required.
- Support required testing, inspections and logbooks for generators, elevators, fire/life-safety systems, water treatment and other building equipment.
- Perform regulated trade or equipment work only within current valid licences, certifications, registrations, site authorization and applicable law.
05
Provide Senior Technical Support to the Team
- Guide Building Operators, General Maintenance staff and contractors on daily priorities, operating checks and follow-up tasks as directed by the Facilities Manager and Clients Team.
- Share practical technical knowledge and support consistent completion of rounds, logbooks, preventive maintenance and tenant service work.
- Review recurring issues with junior team members and help reinforce safe, consistent operating practices.
- Participate in the on-call rotation and provide standby support to maintenance staff as required.
06
Coordinate Contractors and Building Work
- Escort and monitor contractors, verify work quality and ensure adherence to building rules, safety requirements and site procedures.
- Assist with estimates, quotes, purchase orders, service reports, troubleshooting notes, warranty follow-up and close-out documentation.
- Support on-site construction, tenant improvement, repair and capital projects from an operations perspective.
- Coordinate shutdowns, access requirements, isolations and operational impacts with the Facilities Manager and Clients Team as assigned.
07
Promote Environmental Sustainability in Building Operations
- Support energy-efficient operating practices through BAS review, equipment scheduling, operating trend review and reporting of abnormal consumption.
- Assist with waste diversion, environmental assessments, sustainability reporting and BOMA BEST or similar initiatives where applicable.
- Perform other related responsibilities as required from time to time.
Qualifications & working conditions
01
Education & certifications
- High school diploma required; post-secondary technical education is an asset.
- BES I/II, BOMI SMT/SMA, Power Engineering certification or equivalent technical designation is preferred and may be required depending on property assignment.
- Trade certificates, ODP, Gas Technician, refrigeration/HVAC-related certification or other site-relevant credentials are assets where applicable.
- Valid driver's licence and access to a vehicle as required by the property assignment.
- First Aid, CPR and AED certification is an asset.
02
Experience & technical skills
- Minimum 5 years of commercial, institutional or industrial building operations experience; senior or lead-hand experience is an asset.
- Strong practical knowledge of HVAC, BAS, chillers, boilers, pumps, air-handling equipment, plumbing, electrical distribution, elevators, life-safety systems and preventive maintenance.
- Comfortable using BAS platforms, CMMS/work order systems, email, digital reporting tools, equipment drawings and schematics.
- Experience troubleshooting complex comfort, mechanical, electrical, plumbing or life-safety issues and coordinating contractors for specialized repairs.
- Experience supporting tenant service, construction activity, equipment shutdowns, seasonal operations and emergency response.
03
Personal competencies
- Reliable, organized and able to work independently while supporting team priorities.
- Strong technical judgement, attention to detail and practical problem-solving under pressure.
- Professional communication with tenants, contractors, management and coworkers.
- Commitment to safe work, tenant service, documentation accuracy and Capital Gate Realty Group’s operating standards.
04
Working conditions
- Work may be performed in tenant spaces, mechanical/electrical rooms, rooftops, exterior areas, service areas and active construction areas.
- Role may require scheduled or unscheduled overtime, on-call participation and response to after-hours emergencies.
- Must be able to perform site walks, climb ladders or stairs, lift and carry maintenance materials and work in varying heat, cold, noise and weather conditions.
Apply for this role →
Applications go to Jennifer Solimine, Head of HR
Lead Building Operator
The Lead Building Operator supports the Operations Supervisor by coordinating daily building operations activity and providing hands-on technical guidance to the operations team. The role performs inspections, preventive maintenance, troubleshooting and tenant service while helping ensure work is completed safely, consistently and to Capital Gate standards.
Responsibilities
01
Deliver Excellent Service to Tenants
- Respond to tenant work orders, comfort concerns and operational inquiries in a timely and professional manner.
- Help prioritize service requests and follow-up items so tenant-impacting issues are addressed appropriately.
- Assist with tenant move-ins, move-outs, access coordination, shutdown notices and building communications as assigned.
- Direct tenants, contractors and visitors during emergencies or building service interruptions as required.
02
Maintain Quality Building Premises
- Perform and coordinate daily inspections of building systems, common areas, mechanical rooms, roofs, exterior areas and tenant-impacting equipment.
- Operate, monitor and adjust BAS, HVAC, chillers, boilers, pumps, plumbing, electrical, elevators, life-safety and other base building systems.
- Complete preventive maintenance, water treatment checks, filter changes, minor repairs, seasonal start-up/shutdown tasks and related logbook entries.
- Identify operating inefficiencies, recurring deficiencies or repair needs and advise the Operations Supervisor with recommended action.
03
Support Safe and Compliant Operations
- Follow applicable health and safety procedures, WHMIS, lockout/tagout, electrical safety, contractor safety and Capital Gate policies.
- Respond to leaks, outages, alarms, equipment failures and other emergencies; make safe, complete first response tasks and escalate as required.
- Maintain accurate inspection records, work order notes, equipment readings and contractor service documentation.
- Keep mechanical rooms, maintenance areas, tools, supplies and inventories clean, organized and ready for use.
04
Provide Lead-Hand Support to the Team
- Guide Building Operators and General Maintenance staff on daily priorities, operating checks and follow-up tasks as directed by the Operations Supervisor.
- Share practical technical knowledge and support consistent completion of rounds, logbooks and preventive maintenance.
- Participate in the on-call rotation and provide standby support to maintenance staff as required.
- Promote a cooperative team environment and escalate performance, safety or resourcing concerns appropriately.
05
Coordinate Contractors and Building Work
- Escort and monitor contractors, verify work quality and ensure adherence to building rules, safety requirements and site procedures.
- Assist with estimates, quotes, purchase orders, service reports, warranty follow-up and close-out documentation.
- Support on-site construction, tenant improvement, repair and capital projects as assigned.
- Perform other related responsibilities as required from time to time.
06
Promote Environmental Sustainability in Building Operations
- Support energy-efficient operating practices through BAS review, scheduling, equipment checks and reporting of abnormal consumption.
- Assist with waste diversion, environmental assessments and sustainability reporting where applicable.
Qualifications & working conditions
01
Education & certifications
- High school diploma required; post-secondary technical education is an asset.
- BES I/II, BOMI SMT/SMA, Power Engineering certification or equivalent technical designation is preferred and may be required depending on property assignment.
- Valid driver's licence and access to a vehicle as required by the property assignment.
- First Aid, CPR and AED certification is an asset.
02
Experience & technical skills
- Minimum 4 to 5 years of commercial, institutional or industrial building operations experience; lead-hand experience is an asset.
- Strong mechanical aptitude and practical knowledge of HVAC, BAS, chillers, pumps, air-handling equipment, plumbing, electrical, life-safety systems and preventive maintenance.
- Experience leading daily maintenance priorities, supporting junior staff and coordinating contractors is an asset.
- Comfortable using BAS platforms, CMMS/work order systems, email, digital reporting tools, and equipment drawings or schematics.
03
Personal competencies
- Reliable, organized and able to work independently while supporting team priorities.
- Professional communication with tenants, contractors, management and coworkers.
- Calm and practical during emergencies, interruptions and competing demands.
- Commitment to safe work, tenant service and Capital Gate operating standards.
04
Working conditions
- Work may be performed in tenant spaces, mechanical/electrical rooms, rooftops, exterior areas and other building environments.
- Role may require scheduled or unscheduled overtime, on-call participation and response to after-hours emergencies.
- Must be able to perform site walks, climb ladders or stairs, lift and carry maintenance materials and work in varying heat, cold, noise and weather conditions.
Apply for this role →
Applications go to Jennifer Solimine, Head of HR
Technical Building Operator
The Technical Building Operator performs advanced building operations, mechanical troubleshooting and preventive maintenance for assigned commercial properties. This role supports reliable HVAC, refrigeration, BAS and base building system performance while providing tenant service and coordinating licensed contractors where specialized or regulated work is required.
Responsibilities
01
Deliver Excellent Service to Tenants
- Respond to tenant work orders, comfort concerns, temperature complaints and operational inquiries in a timely and professional manner.
- Investigate recurring issues, document findings and recommend corrective actions to the Operations Supervisor.
- Assist with tenant move-ins, move-outs, shutdown coordination, access requirements and emergency direction as assigned.
- Maintain a helpful, cooperative and non-disruptive approach when working in tenant spaces.
02
Maintain Mechanical, HVAC and Building Systems
- Operate, monitor, inspect and troubleshoot HVAC, refrigeration-related equipment, BAS, chillers, pumps, plumbing, electrical, elevators, life-safety and other base building systems.
- Perform preventive maintenance, equipment checks, water treatment testing, filter changes, coil cleaning, seasonal start-up/shutdown tasks and related logbook entries.
- Use BAS alarms, trend logs, schedules and equipment readings to identify abnormal operation, inefficiency or potential equipment failure.
- Complete minor repairs and adjustments within training, site authorization and applicable regulatory requirements; escalate specialized work as needed.
03
Perform Regulated Work Within Licence Scope
- Perform refrigeration, HVAC or other regulated work only where the work falls within the employee's current valid licences, certificates, registrations, site authorization and applicable Ontario requirements.
- Maintain required licence/certification documentation in good standing and promptly advise management of any expiry, restriction or scope change.
- Coordinate appropriately licensed contractors for work outside the employee's authorized scope, work requiring permits, or work requiring specialized trade sign-off.
- Nothing in this job description authorizes work outside the scope of current valid licences, certifications, registrations, employer authorization or applicable law.
04
Support Safe and Compliant Operations
- Follow applicable health and safety procedures, WHMIS, lockout/tagout, electrical safety, contractor safety and Capital Gate policies.
- Respond to leaks, outages, alarms, equipment failures and other emergencies; make safe, complete first response tasks and escalate as required.
- Maintain accurate inspection records, work order notes, equipment readings and contractor service documentation.
- Keep mechanical rooms, maintenance areas, tools, supplies and inventories clean, organized and ready for use.
05
Coordinate Contractors and Technical Work
- Escort and monitor contractors, verify work quality and ensure adherence to building rules, safety requirements and site procedures.
- Assist with estimates, quotes, service reports, troubleshooting notes, warranty follow-up and close-out documentation.
- Support on-site construction, tenant improvement, repair and capital projects as assigned.
- Perform other related responsibilities as required from time to time.
06
Promote Environmental Sustainability in Building Operations
- Support energy-efficient operations through BAS optimization, scheduling, equipment checks and reporting of abnormal consumption.
- Assist with environmental assessments, reporting, waste diversion and sustainability initiatives where applicable.
Qualifications & working conditions
01
Education & certifications
- High school diploma required; post-secondary technical education is an asset.
- BES I/II, BOMI SMT/SMA, Power Engineering certification or equivalent technical designation is preferred and may be required depending on property assignment.
- Where refrigeration or other regulated work is assigned, the employee must hold and maintain the valid Ontario licence, certificate, registration or authorization required for that work and equipment.
- Valid driver's licence and access to a vehicle as required by the property assignment.
- First Aid, CPR and AED certification is an asset.
02
Experience & technical skills
- Minimum 3 to 5 years of commercial, institutional or industrial building operations experience with strong mechanical/HVAC troubleshooting exposure.
- Practical knowledge of HVAC, refrigeration-related equipment, BAS, chillers, pumps, air-handling equipment, plumbing, electrical, life-safety systems and preventive maintenance.
- Ability to interpret BAS alarms, trend logs, equipment readings, drawings, schematics and contractor service reports.
- Comfortable using BAS platforms, CMMS/work order systems, email and digital reporting tools.
03
Personal competencies
- Sound technical judgement, attention to detail and commitment to safe work practices.
- Professional communication with tenants, contractors, management and coworkers.
- Able to work independently, solve problems under pressure and escalate appropriately.
- Commitment to tenant service, accurate documentation and Capital Gate operating standards.
04
Working conditions
- Work may be performed in tenant spaces, mechanical/electrical rooms, rooftops, exterior areas and other building environments.
- Role may require scheduled or unscheduled overtime, on-call participation and response to after-hours emergencies.
- Must be able to perform site walks, climb ladders or stairs, lift and carry maintenance materials and work in varying heat, cold, noise and weather conditions.
Apply for this role →
Applications go to Jennifer Solimine, Head of HR
General Maintenance Technician
The General Maintenance Technician performs routine maintenance, minor repairs and general building upkeep for assigned commercial properties. This role supports the building operations team by keeping the property safe, functional, clean and presentable for tenants, visitors and staff.
Responsibilities
01
Deliver Excellent Service to Tenants
- Respond to assigned work orders, service requests and maintenance concerns in a timely and professional manner.
- Complete tenant-facing repairs with a cooperative, helpful and non-disruptive approach.
- Report recurring issues, hazards, damage or tenant-impacting concerns to the Operations Supervisor.
- Assist with tenant move-ins, move-outs, access coordination and event or project support as assigned.
02
Perform General Repairs and Building Upkeep
- Complete minor repairs to walls, doors, ceilings, flooring, trim, hardware, fixtures and other building finishes.
- Patch drywall, paint surfaces, repair or replace trim and complete small carpentry tasks as assigned.
- Replace lamps or lighting components within authorized scope and support licensed trades where required.
- Address minor plumbing tasks such as fixture checks, clogs, small leaks and basic replacements within training and authorization.
- Perform housekeeping and exterior support tasks such as sweeping, litter pick-up, debris removal, pressure washing and snow clearing assistance.
03
Support Preventive Maintenance and Building Operations
- Assist Building Operators with filter changes, coil cleaning, equipment checks, basic inspections and scheduled preventive maintenance tasks.
- Inspect common areas, service areas, storage rooms, exterior areas and tenant-impacting spaces for cleanliness, safety and repair needs.
- Maintain maintenance areas, tools, supplies and inventories in clean and orderly condition.
- Document completed work, materials used and follow-up requirements in the work order system or site logs.
04
Support Safe and Compliant Operations
- Follow applicable health and safety procedures, WHMIS, lockout/tagout, electrical safety, contractor safety and Capital Gate policies.
- Use hand tools, power tools, ladders and maintenance equipment safely and appropriately.
- Report hazards, unsafe conditions, equipment issues and incidents promptly.
- Assist with first response to leaks, spills, weather events and other building emergencies as directed.
05
Coordinate with Staff, Contractors and Vendors
- Provide access, escort contractors and support coordination of specialized work as assigned.
- Assist the Operations Supervisor, Lead Building Operator, Building Operators and property management staff as requested.
- Perform other related responsibilities as required from time to time.
Qualifications & working conditions
01
Education & certifications
- High school diploma required; trade, technical or building maintenance training is an asset.
- Valid driver's licence and access to a vehicle as required by the property assignment.
- First Aid, CPR and AED certification is an asset.
02
Experience & technical skills
- Minimum 1 to 3 years of experience in building maintenance, facility services, general repairs or a related trade environment.
- Basic knowledge of mechanical, electrical, plumbing, carpentry, painting, lighting, and general building systems.
- Ability to safely use hand tools, power tools, ladders and maintenance equipment.
- Computer skills and experience with CMMS/work order systems, email and digital reporting tools are an asset.
03
Personal competencies
- Reliable, practical and service-oriented approach to daily work.
- Professional communication with tenants, contractors, management and coworkers.
- Able to follow instructions, work independently on assigned tasks and ask for guidance when needed.
- Commitment to safe work, cleanliness, organization and Capital Gate operating standards.
04
Working conditions
- Work may be performed in tenant spaces, service areas, mechanical rooms, rooftops, exterior areas and other building environments.
- Role may require occasional scheduled or unscheduled overtime and support during emergencies or special projects.
- Must be able to perform physical tasks, climb ladders or stairs, lift and carry maintenance materials and work in varying heat, cold, noise, dust and weather conditions.
Apply for this role →
Applications go to Jennifer Solimine, Head of HR
What we offer
What working here is actually like.
01
A defined scope
- The task list is written down and the same for everyone in the role
- You know what you are accountable for before your first shift
- Escalation paths are agreed at mobilisation, not improvised
02
Partners behind you
- Specialist trades and contractors sourced and held to scope
- Regulated work goes to the right licence, not to whoever is nearest
- You are not expected to work outside your certification
03
Senior people who know plant
- Three managing partners with over 55 years between them
- Decisions made on equipment data, not guesswork
- Recurring faults get escalated, not absorbed
04
Room to move up
- A clear ladder from General Maintenance to Senior Operator
- Certifications supported where the property assignment requires them
- Lead-hand and supervisory paths as the portfolio grows
Capital Gate Realty Group is committed to accommodating employees with disabilities throughout their employment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any point in the hiring process, please let us know.
Apply
Not sure which role fits?
Send your résumé to Jennifer Solimine, our Head of HR, and tell us which sites you have run and which systems you know. She will point you at the right one.
Jennifer@cg-rg.com →